Privacy Policy
Your privacy matters to us. This comprehensive policy explains how dimarovia collects, uses, and protects your personal information in accordance with Australian privacy laws.
Information We Collect
At dimarovia, we collect various types of information to provide you with our liquidity and solvency analysis services. This collection happens through different channels and serves specific purposes related to your financial education and analysis needs.
Personal Information
Name, email address, phone number, business details, and professional background information you provide when registering for our services or contacting us.
Financial Data
Business financial statements, cash flow data, and other financial documents you upload for analysis purposes within our secure platform.
Usage Information
How you interact with our website, learning modules, analysis tools, and communication preferences to improve your experience.
Technical Data
IP address, browser type, device information, and cookies that help us maintain security and optimize our platform performance.
Collection Methods
- Direct submission through contact forms and registration processes
- File uploads when you use our analysis tools and services
- Automatic collection through website interactions and cookies
- Communication records from phone calls, emails, and support interactions
How We Use Your Information
Your information enables us to deliver personalized financial analysis services and maintain the quality of our educational programs. We process your data lawfully and only for legitimate business purposes.
Service Delivery
- Conducting liquidity and solvency analysis of your financial data
- Providing personalized recommendations and insights
- Delivering educational content through our learning programs
- Maintaining your account and processing your service requests
Communication and Support
- Responding to your inquiries and providing customer support
- Sending service updates, educational materials, and important notifications
- Notifying you about program schedules and upcoming learning opportunities
- Following up on completed analyses and gathering feedback
Marketing Communications
We may send you information about relevant services and educational opportunities, but you can opt out at any time. We never sell your information to third parties for marketing purposes.
Data Storage and Security
We implement comprehensive security measures to protect your sensitive financial information. Our systems are designed to prevent unauthorized access while ensuring data availability for your legitimate business needs.
Security Measures
- Encryption of data both in transit and at rest using industry-standard protocols
- Secure servers located in Australia with regular security audits
- Access controls limiting staff access to necessary information only
- Regular security training for all team members handling client data
- Automated backup systems with secure off-site storage
Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal requirements. Financial analysis data is typically retained for seven years to support ongoing business relationships and regulatory compliance.
- Active account data: Retained while you use our services
- Financial analysis records: Seven years from completion
- Communication records: Three years from last contact
- Marketing preferences: Until you withdraw consent
Your Privacy Rights
Under Australian Privacy Principles and the Privacy Act 1988, you have specific rights regarding your personal information. We make it straightforward to exercise these rights and provide clear processes for each request type.
Access Your Data
Request a copy of all personal information we hold about you, including analysis results and communication records.
Correct Information
Update or correct any inaccurate personal information to ensure our records remain current and accurate.
Delete Data
Request deletion of your personal information when it's no longer needed for legitimate business purposes.
Restrict Processing
Limit how we use your information while maintaining essential service delivery and legal compliance.
Data Portability
Receive your data in a structured format for transfer to another service provider if desired.
Withdraw Consent
Opt out of marketing communications and non-essential data processing at any time through your account settings.
Making a Privacy Request
To exercise any of these rights, contact us using the details provided below. We aim to respond to all privacy requests within 30 days and may need to verify your identity for security purposes.
Sharing and Disclosure
We limit information sharing to essential business purposes and trusted partners who help deliver our services. Your financial data remains confidential and is never sold or shared for marketing purposes.
Service Providers
We work with carefully selected Australian companies that assist with:
- Cloud hosting and data storage services
- Email delivery and communication platforms
- Payment processing for service fees
- Professional accounting and legal services
All service providers sign confidentiality agreements and must comply with Australian privacy laws.
Legal Requirements
We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with taxation laws, corporate regulations, and legitimate law enforcement requests.
No International Transfers
Your data remains within Australia unless you specifically request international analysis services. Any overseas transfers require your explicit consent and additional security measures.
Cookies and Tracking
Our website uses cookies to enhance your experience and provide secure access to your analysis tools. You can control cookie settings through your browser, though some functionality may be limited without essential cookies.
Cookie Types
- Essential cookies: Required for website functionality and secure login
- Performance cookies: Help us understand how you use our site to improve services
- Preference cookies: Remember your settings and customization choices
- Marketing cookies: Used only with your consent to deliver relevant content
We do not use third-party advertising networks or social media tracking pixels. All cookies serve legitimate business purposes related to your service experience.
Changes to This Policy
We review and update this privacy policy annually or when we make significant changes to our services. Material changes will be communicated directly to active users via email at least 30 days before implementation.
Policy Updates
- Minor clarifications may be made without notice
- Significant changes require advance notification to users
- New data collection practices always require explicit consent
- Historical versions available upon request
Privacy Inquiries and Contact
Address: 29 Grey St, Clarence Town NSW 2321, Australia
Phone: +61 2 4932 0636
Email: privacy@dimarovia.com
For privacy-related questions, data access requests, or concerns about how we handle your information, contact our Privacy Officer. We aim to resolve all inquiries promptly and transparently.
Response Time: Most inquiries answered within 2 business days
This Privacy Policy was last updated on 15 January 2025 and is effective immediately for all users.